Industries We Serve
Banking & Finance
Suma Soft has been empowering Financial institutions such as banks, mortgage companies, and loan providers with cost-efficient and innovative services. If you looking to outsource credit and loan processing service or mortgage loan origination, then Suma Soft is a perfect choice. By maintaining transparency in systems and processes, we enable organizations to meet regulatory requirements and risk. The proactive measures taken while developing customized BPO solutions assist banks to create new business opportunities and address challenges. Besides BPO services, we also deliver software development, customer support, and cyber security services to the banking and finance industry.
Logistics & Supply Chain
Our solutions for logistics and supply chain companies help optimize costs and unlock ‘value’ in supply chain processes. Our services are devised to address the increasing and changing customer demands of the logistics sector. Merging technology, human intelligence, and business process outsourcing ability, we at Suma Soft help you improve operational efficiency. As an ISO 27001 and 9001 certified company, Suma Soft gives paramount importance towards security, accuracy, and quality while delivering logistics support services.
We provide insurance BPO services to help organizations streamline and simplify business operations. Our services enhance agility and free up your resources so that you can concentrate on your core business areas. We provide quality-driven services for domestic and international insurance firms. Our Insurance BPO services are aligned with industry bench-marked practices and metrics-based quality norms.
For more than 18 years, Suma Soft has been a trustworthy BPO solutions provider for the automotive industry in India with its spectrum of cost-efficient services. The Automotive industry in India and USA is highly competitive; which is a collaboration of auto-manufacturers with the suppliers and dealers. Suma Soft as a BPO solutions provider for Automobile companies helps businesses increase their presence in new geographical markets and optimize costs as per specific customer requirements. We believe in driving transformation in the automotive industry through our unique BPM services by streamlining your day-to-day and strategic business operations.
IT & ITES
We deliver customized services for the IT & ITES industry to meet the specific business needs of clients. Our services for IT & ITES industry include business process outsourcing, software development, application maintenance, and support, technical support and cybersecurity. We have a talented group of skilled resources that have proven expertise and extensive experience to deliver financial, technical, remote server monitoring or logistics support to any IT company.
E-commerce support outsourcing services have gained prime focus due to the exponential growth and global change in online shopping patterns. A flawless shopping experience, secure transaction, and user-friendly product information are some aspects that influence the buying decision of online shoppers. Our services assist enterprises in building, maintaining and servicing an improved e-commerce platform that maximizes their business value.
The demand for seamless management of the physical and online store with personalized customer care makes the retailers look for some dependable company who can help them keep pace with the changing needs of shoppers. Suma Soft’s retail BPO services enable retailers to provide an improved buying experience to their customers. By handling all operational works of the organization, Suma Soft allows retailers to focus on their business.
Healthcare outsourcing services for USA and India is in demand as the health care industry needs to provide high-quality medical care to meet patient engagement. With digital technologies converting processes from electronic records to telemedicine; healthcare providers are in search of delivering services in tech-savvy ways. By leveraging the healthcare-domain knowledge, Suma Soft partners with healthcare service providing companies to help them invest in implementing new digital trends while reducing operational and resource-based costs.