Implementation and Support Services

Unlock the Power of Hyper Automation with Implementation And Support Services

We at Suma Soft help enterprises that are looking to exploit a more extensive set of automation tools to mitigate functional and process silos and focus on accomplishing end-to-end process automation. We have developed our hyper-automation services portfolio based on the best practices, proprietary framework, and implementation methodologies derived from scaled engagements delivered to some of the largest enterprises spread across the globe.

We can help build up a "Hyper Automation" strategy for your business processes that involve combining workflow automation and data-driven machine learning to deliver an effective business process that is augmented by "Digital Workers." We provide business process analysis and identification of a prioritized set of business processes that will be a solid match for Intelligent automation.

Suma Soft can enhance your capability to serve your customers proficiently by unleashing teams of digital worker bots. We can augment your existing customer engagement staff and automate several business processes, including complex decision making by utilizing Artificial Intelligence (AI). Our proprietary framework for hyper-automation implementation, best practices, and implementation methodologies guarantee scale and versatility irrespective of the underlying tools and deployment model.

Questions? Contact One of Our Agents!

Phone: +1-281-408-4861
Phone: +91-20-40130400
Email: sales@sumasoft.com
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Suma Soft's Hyperautomation Solution Implementation Offerings

Discovery Workshop

Determine key pain points, analyze process maps for key areas of focus, and recognize opportunities for improving processes using Artificial Intelligence/Machine Learning, Robotic Process Automation (RPA), and other digital technologies.

Design

Detailed design of a technical solution, including solution approach for process security, automation, and deployment methodology.

Solution Implementation

Identify bots and other APIs required to accomplish process automation goals.

Our Services Portfolio

Implementation & CoE

  • Process re-engineering
  • Proof-of-concept (PoC) development
  • License management
  • Deployment model setting up of hyperautomation tools
  • Implementation of the initial phase
  • Project and resource management
  • End-user training
  • CoE setup and parallel development

Implementation & CoE

  • Implementation support (maintenance of software bots)
  • Change management
  • Continuous feedback and improvement
  • Product Support
  • Version management and upgrades

Suma Soft's Hyperautomation Implementation Framework

People
  • Training and change management
  • Use external skills, develop internal competencies
  • Key stakeholder involvement
Process
  • Process know-how
  • Process selection for quick wins
  • Process modeling & optimization
  • End-to-end business process automation/STP

Technology

  • Choosing the right tool & deployment model
  • Tech integration: RPA, iBPMS, AI/ML tools
  • Governance, security, monitoring capabilities
  • Scale and resiliency
  • Data ingestion

Strategy

  • Business-IT alignment, key objectives
  • Business case for investment
  • Automation CoE set up
  • Feedback and continuous improvement
  • Developing & integrating digital workforce
Let's Create A Brighter Future Together

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