Subscription Order Management outsourcing solution to a leading American news magazine brand.

The offshore BPM delivery team enhanced and magnified the required speed and cost-effective results for the client.

  • The team has grown by 100% percent take on 1 additional order workload
  • Standard productivity benchmarks for each type of order transactions ensure 2 efficient performance
  • The team has been instrumental in reducing cost by over 40% for the client
  • Helped maintain positive brand loyalty within 4 existing customers
  • Provided Flexible staffing model to meet business goals
  • 5 Trained Staff always available to meet any peak -load or seasonal load