Subscription Order Management outsourcing solution to a leading American news magazine brand.
The offshore BPM delivery team enhanced and magnified the required speed and cost-effective results for the client.
- The team has grown by 100% percent take on 1 additional order workload
- Standard productivity benchmarks for each type of order transactions ensure 2 efficient performance
- The team has been instrumental in reducing cost by over 40% for the client
- Helped maintain positive brand loyalty within 4 existing customers
- Provided Flexible staffing model to meet business goals
- 5 Trained Staff always available to meet any peak -load or seasonal load