Level 2 Tech Support Services Company

Hire Level 2 Tech Support Engineers & Services

  • 19+ Years Of Experience
  • 200+ Level 2 Tech Support Service Projects Delivered
  • 30+ Level 2 Tech Support Engineers

Level 2 (L2) Tech Support Services

Level 2 Tech Support Services is responsible for assisting level 1 support specialists in solving basic technical problems and for investigating elevated issues by confirming the validity of the problem and finding solutions related to these more complex issues. Level 2 Tech support Services takes a comparatively long time to resolve support tickets and that may be because of the complexity of the problem.

By outsourcing level 2 Tech support Services to Suma Soft, your organizations can focus on core areas of your business and deliver new service at a rapid pace. Suma Soft understands this and offers 24×7 IT customer support in USA and India to B2B and B2C companies irrespective of their time zones and geographical locations.

Advantages of Suma Soft L2 Tech Support Services

Cost-Effective and 24×7 Service

Suma Soft empowers organizations with cost-effective and 24 x 7 online computer support services so that they meet all the requirements and keep their brand reputation intact.

Experienced and trained Team

We have an experienced and trained team that assists us to deliver flawless results at every level. Our helpdesk staff includes level 2 IT engineers experienced in dealing with any kind of complex problems.

Flexible Pricing Methodology

We follow a scalable pricing methodology under which we handle your simple and complex project requirements. While helping you sort out your customer support requirements, we allow you to focus on core business functions thereby boost your productivity.

Case Studies

Suma Soft delivered trustworthy level 1 and level 2 Tech support services to a real-time monetization and subscriber management software provider and increase the coverage hours.

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Level1 and Level2 Support Services - Suma Soft

Suma Soft provides excellent Technical Support Services to an LTL Freight provider. A fully-trained team of support engineers was put in place to handle all types of queries and requests made by client.

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Technical Support Services - Suma Soft

Summary
Level 2 Tech Support Services | l2 technical support - Suma Soft
Service Type
Level 2 Tech Support Services | l2 technical support - Suma Soft
Provider Name
Suma Soft Pvt Ltd ,
7880 San Felipe Street, Houston ,Texas-77063-1647,
Telephone No. +1 281 764 1825
Area
USA, CANADA, EUROPE, INDIA.
Description
Suma Soft offers Level 2 Tech Support services to clients from different time zones and geographical locations. We work 24x7 to help you achieve better issue resolution. To get a customized quote for Suma Soft's l2 technical support, drop a mail to info@sumasoft.com