IT & ITES

Suma Soft being the global IT and ITES BPO solutions provider enables clients to outperform with technology-based Business Process Outsourcing solutions. These solutions are customized at Suma Soft to meet specific business needs of clients. Our extensive BPO experience from 18 years across diverse industries has allowed us to deliver varied information technology-enabled services to IT and ITES verticals. We have a talented group of skilled resources that have proven expertise to deliver financial, technical, remote server monitoring or logistics support to any IT company.

Leveraging advanced tools and lean methodology, we provide suitable business-aligned IT strategies as per the specific needs of clients. Suma Soft has acquired brilliance in delivering quality in each level of performance, be it for attaining productivity through operational activities or providing customer satisfaction through high-end technical support. Our technical support team works as an extension to your in-house team and helps you maintain and manage IT help desk, Level 1 and Level 2 services, troubleshooting and problem resolution. Likewise, we also help you mitigate varied financial process related task and allow you to streamline your business more efficiently.

We provide the following services to the IT & ITES Industry

  • Software Application Development
  • Web Application Development
  • Mobile Application Development
  • SaaS Application Development
  • Software Testing Quality Assurance
  • Customer services
  • Data Processing services
  • Financial Accounting Services
  • Knowledge Process Outsourcing services
  • Web solutions – Branding, Digital Marketing, Website Design
  • IT Help Desk Services
  • Level 1 & 2 Product Support
  • Remote Monitoring Services /NOC
  • Database Support Services
  • Network Support Services
  • IT Infrastructure Services

Why Choose Suma Soft?

Increase Productivity

While outsourcing your business to Suma Soft, you shift your expenses from operations to innovation, bring agility and manage risk for seamless production

End-to-end ITES Services

You can count on our support for end-to-end operational, IT help desk, finance process, IT security and risk management services.

Rich Domain Knowledge

We have more than 18 years of experience across varied industry verticals to provide process related services, manage IT infrastructural risk along with strong customer support.

Our Competitive Services

Suma Soft – the global IT and ITES BPO solutions provider help CTOs and CIOs secure a decisive advantage over their competition. The 24×7 customer support and a multi-channel approach of Suma Soft empower IT companies to provide augmented customer care. Combining digital technology, we automate business processes, unlock actionable insights and deliver impeccable results.

Industry Insight

The IT/ITES industry looks for emerging trends and business models that help in increasing cost-efficiencies and streamline the business. Utilizing best customer relationship management software, Suma Soft optimizes services, support and manage IT risk for national and international clients.

We extend an array of services under ITES BPO solutions
  • Technical Support
  • Infrastructure Monitoring
  • IT Risk and Security Management Services
  • Finance and Accounting