For over 19 years Suma Soft has been the most preferred mortgage underwriting outsourcing services partner. With an underwriting team of 850+ underwriters, industry-specific knowledge and practical experience of more than 19 years, Suma
Soft’s team offers end-to-end mortgage processing, underwriting, closing, and risk management.
We understand exactly why CEOs outsource their tedious in-house underwriting processes. We have helped many CEOs attain minimal TAT with maximum revenue benefits across various stages of the mortgage loan process.
We predict the below 3 trends for Underwriting outsourcing in 2017, that will definitely add value and deliver better performance by 200%
1. Security is Key
Mortgage industry requires high data security as this involves handling confidential documents. The slightest breach of security can cause any business to shut down. So the decision of outsourcing your in-house mortgage loan processing is extremely critical/
Look for a provider with basic PCI DSS compliance along with ISO Certifications for strict Quality Checks
2. Cost of Operations reduced by 4X
Setup cost is very high in the mortgage industry as they have to keep a track of documents and regular follow-ups are necessary. Off-shore mortgage bpo companies utilize workforce management tools to help reduce cost by 4X with relative industry experience. This also gives mortgage companies competitive advantage over their competitors.
3. 24×7 Support!
Off-shore mortgage loan underwriting companies should provide all forms of communication for enhanced customer satisfaction with 24×7 support.
Your outsourcing partner should also assist in the entire mortgage process from collection of documents, to organization and evaluation before it has to be finally submitted for underwriting processes.
The Suma Soft advantage…
- We use a workforce CRM tool that helps reduce TAT for any mortgage application
- Help streamline loan underwriting process with minimum operational costs
- Improved customer satisfaction with 24X7 support
- Industry-specific expertise for more than 19 years, to deliver better cost benefits that give mortgage company a competitive edge
- SO 9001:2008 certification company for Quality Management certificate & PCI DSS Compliant
Our capabilities help clients scale-up their operations by deploying flexible offshore resources to meet day-to-day processing needs and automating systems at reduced TAT.
To find out about our Mortgage underwriting outsourcing services, click here>>