Most mortgage companies outsource their mortgage closing services as having mortgage services in-house can increase cost up to 50%. Mortgage closing is multi-level process which include mortgage closing, including ordering title, preparing closing statements, coordinating with agents, reviewing final terms, settlement etc. handling all these in-house becomes quite a hassle for mortgage companies in USA.
Top 3 worries for a CEO dealing with mortgage closing services
1. Cost In-house mortgage processing team eats up all your revenues
2. Time Without a 24×7 team coverage, you lose out valuable customers
3. Competitive Edge Without the latest workforce management tools, BI reporting & BPM Processes your competition has already taken over your market share!
So here are 3 benchmarked solutions or time-tested Mortgage Processing Techniques that can definitely help any CEO save enough costs to be able to multiply business profits!
So what are the things to look for when you decide to outsource your mortgage closing services to?
1. Choose an Efficient Team
Ensure the Mortgage Closing Services BPO Provider has a highly-qualified team who have success stories and case studies for all mortgage processing requirements from initial setup to post-closing with relevant industry experience.
2. Workforce Management Tools
Does the Mortgage BPO Provider use a workforce management tool? This further helps to save costs. Most Mortgage BPO providers are unable to provide round-the-clock support. We advise you to look for a company that is able to provide this without any extra cost.
3. Credibility & Certification
Choose a Mortgage BPO partner that is Compliant with ISO 9001:2008 Quality Management System and has a ISO 27001:2013 certification for security systems that ensure complete security, privacy and confidentiality of your customer data.
Did you know, Suma Soft can help you achieve all the above and more? Outsource your mortgage closing services to Suma Soft and reduce TAT for loans and save up to 50% operation cost.
To know more about Suma Soft’s Mortgage Closing BPO Services, Click here>>>