Blogs

Customer Service ROI

26

Nov

5 Reasons Why Customer Service ROI Matters?

Did you know that customer service can actually be measured? Yes, in terms of numbers. Simply put, calculate the investment in your customer service resources and the returns from that investment, and there you have it – the precise profits from your customer support. But does this really matter enough? Here are five reasons why measuring customer service ROI really […]

Network Security Monitoring

26

Nov

Network Security Monitoring – Way to minimize Security risks!

Network Security Monitoring include the collection, analysis, and alerts that help detect and respond to security threats in your business networks. It detects advanced threats by discovering irregularity in protocols, apps and file transfers. Future of Network Security Monitoring (NSM)… According to MarketsandMarkets Research, NSM market is estimated to grow from $7,024.5 million in 2014 to $11,058.6 million in 2019 at a CAGR of 9.5%during the[…]

Security Operations Center

26

Nov

How SOC services delivers 100% secured systems?

SOC services need to be outsourced by companies to accommodate the increase in cyber security risk. Each day thousands of organizations discover security breaches. SOC is an organized team of experts that continuously organize and monitor your enterprise’s security by detecting, analysing security breaches and threats. McAfee Lab Report says 93% of respondents acknowledged being unable to triage all potential cyber threats. And 67% of[…]

Top Penetration Testing Company

26

Nov

Top Penetration Testing Company- The History Of VAPT

A Top Penetration Testing company provides robust VAPT services to help you determine the weaknesses in your business network, computer systems and applications. A standard penetration testing service might contain a vulnerability assessment through conventional system and software testing or network security scanning alone. Penetration testing companies basically focuses on assembly line assessments. Once vulnerabilities have been successfully exploited on[…]

News

  • I am immensely proud to celebrate Suma Soft’s 20th Anniversary. Since our establishment in the year 2000, Suma Soft has delivered extraordinary industry-specific, technology-enabled solutions to clients from different industry verticals across the world. Our focus on customer satisfaction, timely delivery, flawless execution and transparent communication with clients has made Suma Soft, a most-preferred IT services vendor for customers.

    The past year we have seen significant growth in Software Services in the areas of mobile solutions, full stack development and cloud services. Our Business Process Outsourcing services have shown tremendous growth in areas of call center services, back office services focused towards BFSI and Ecommerce.

    I believe that an organization’s success is only as good as the people working for it, and hence, over the years our employees have built the brand of Suma Soft brick by brick. I am proud of our employees, who have shown perseverance and tenacity during these difficult times and continue to focus on customer delight. This will ensure we reach greater heights in the coming years
  • Congratulations!! We proudly applaud our employee Narendra Bhati for securing a rank in top 5 hackers in Slack Bug Bounty Program against other Security Researchers participating from across the globe. Narendra was awarded cash rewards and ranking in Slack top 5 for identifying multiple security bugs and reporting security vulnerabilities on the Slack Products.