Blogs

Business Process Outsourcing Services have become a common business practice that helps other businesses to handle the customer related activities on behalf of them. It is well-understood fact that the main businesses outsource these activities to the third party i.e. Business Process Outsourcing Services for exponential growth. The reasons for Business Process Outsourcing are many but then the gains are […]

In need of a Software Testing for your newly launched product or an upgraded version of the existing product? The question remains dicey to either choose an in-house or to outsource it to a software testing services provider.  Undoubtedly, Software Testing Services providers have much more benefits in comparison to the efforts and expense involved in creating an in-house Software[…]

Customer service outsourcing cost is a major organizational expense to address the rapidly growing and changing customer needs. A CEI survey suggests that 86% of organizations are willing to pay higher customer service outsourcing cost for better customer experience. Customer service outsourcing cost depends on a variety of direct and indirect factors, understanding these factors helps organizations in better decision[…]

Information technology has undergone a revolution with the advent of the web world. So are the problems of adapting to the ever-changing technology and upcoming technical issues which are faced by layman and technology savvy world equally. This has generated the need for technical support. When the necessity to hire a technical support service arises, it might be a difficult[…]