Business Process Outsourcing service offers provides back-office transaction processing and back office process delivery for clients. These services are performed using client provided BPO platforms or using the Suma Soft provided BPO platform. Processing services include order processing, document processing, automobile credit processing, logistics track and trace, logistics back office processes and finance & account payable processes. Suma Soft processed over 20 million back office transactions per year for customers.
Software Services offers customized software solution for clients with a proven track record of designing and delivering high quality software solutions in the areas of enterprise applications, BPO workflow solutions, eBusiness applications and software products.
Customer Service and Technical Support service offers high quality 24x7 support operations for clients. These include Level 1, Level 2 technical support call center services, help desk support services, remote infrastructure monitoring services and customer support call center services. These services are delivered over multiple communication channels of voice, emails and live chat messages.
Data security service offering is focused towards enabling organization manage information security in a efficient manner and meet all statutory legal requirements. For many businesses managing information securely is mandated by law and compliance is of utmost importance. Other organizations provide information security as a key differentiator for their clients.