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IT & ITES

Suma Soft being the global IT and ITES BPO solutions provider enables clients to outperform with technology-based business process outsourcing solutions. These solutions are customized at Suma Soft to meet specific business needs of clients. Our deep BPO experience across diverse industries has allowed us to deliver varied information technology enabled services to IT and ITES verticals. We have a talented group of skilled resources that has proven expertise and extensive experience to deliver financial, technical, remote server monitoring or logistics support to any IT company.

Leveraging advanced tools and lean methodology, we provide suitable business aligned IT strategies as per specific needs of clients. Suma Soft has acquired brilliance in delivering quality in each level of performance, be it for attaining productivity through operational activities or providing customer satisfaction through high-end technical support. Our technical support team works as an extension to your in-house team and helps you maintain and manage IT help desk, Level 1 and Level 2 services, trouble shooting and problem resolution. Likewise, we also help you mitigate varied financial process related task and allow you streamline your business more efficiently.

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Client Says

We process over 250,000 transactions a month, so having a dependable partner is critical. Suma Soft is that partner and more. After working with them for over five years now, we’ve found them to be very responsive and collaborative. They value our time, money, and deadlines, and we’re continually impressed with their professionalism. We are extremely satisfied with our partnership with Suma Soft.

Accounts Payable Manager
Leading Third-Party Logistics Provider


Competitive Advantage

1. End-to-end ITES services :
You can count on our support for end-to-end operational, IT help desk, finance process, IT security and risk management services.

2. Increase productivity :
While outsourcing your business to Suma Soft, you shift your expenses from operations to innovation, bring agility and manage risk for seamless production

3. Rich Domain Knowledge :
We have more than 16 years of experience across varied industry verticals to provide process related services, manage IT infrastructural risk along with a strong customer support.

Suma Soft – the global IT and ITES BPO solutions provider helps CTOs and CIOs secure decisive advantage over their competition. The 24×7 customer support and a multi-channel approach of Suma Soft empower IT companies to provide an augmented customer care. Combining digital technology, we automate business processes, unlock actionable insights and deliver impeccable results.
We extend an array of services under ITES BPO solutions:

  • Technical Support
  • Infrastructure Monitoring
  • IT Risk and Security management Services
  • Finance and Accounting

The IT/ITES industry looks for emerging trends and business models that help in increasing cost-efficiencies and streamline business. Utilizing best customer relationship management software, Suma Soft optimizes services, support and manage IT risk for national and international clients.


Skills

BPO Solutions 90
Software Development 80
Mobile App Developement 87
IT Audits 75
BPM Services 80
Technical Support 95
Expert Casestudies

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