Order processing and enrollment services outsourcing

Suma Softs order processing and enrollment services outsourcing for USA and India empower clients with fast and end-to-end order processing that includes order taking and order fulfillment. MNCs often look for trustworthy and reputed BPO to outsource their process related functionalities.

At Suma Soft, we provide the leading e-commerce and online food ordering portals in India with hassle-free enrollment and order processes that reduce costs of recruiting and training resources.

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Inbound services

It involves processing orders from the end customers and resolving any query that may arise. We take care of meeting and exceeding the industry best TAT benchmarks

Outbound Services

Here the team solves technical problems faced by the end customer while making an order on the ecommerce or online food portal.

Chat Services

Solve queries and assisting the online customers with client’s Live chat tool . This helps in seamless processing of orders.

1. Meeting Turn-Around-Time
Suma Soft has an experienced team that supports in coping with seasonal change and peak demand order fulfillment. The process focus and quality systems implemented at Suma Soft enable meeting client’s turn around time (TAT).

2. Use of advanced Technology
Implementation of work flow management tool helps deliver seamless results and eliminate order processing hassles.

3. Cost-effective Outsourcing
Our flexible sourcing model has enabled us to deliver order and enrollment processing at a reasonable cost that eliminates your infrastructural and resource related expenses and engages you in other marketing related responsibilities.

We have a group of certified and trained workforce who helps us render fast and precise order processing and enrollment outsourcing services for clients in USA. Moreover, by optimizing high-end technology and customized business practices, Suma Soft adds value at every level of business. The industry sectors that we are catering to are as follows:

It has been seen that businesses are challenged by the rising infrastructural costs, adoption of high-technology and prevalence of quality and performance based work flow models. By leveraging a reputed BPO you can redefine your operating model and maximize value for your business processes. At Suma Soft, we assist you to control costs, improve operational efficiency and provide highest productivity from your business.

Casestudies
To know more about Suma Soft’s enrollment and order processing services click on the links below:

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